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Supported Employment That Works: Building Sustainable Pathways to Employment Through Partnership

Wednesday, October 7, 2026

Day 1

Time

11:30 am CDT

Location

Pathways Auditorium

Category

Breakout

Track

Advanced

Format

Hybrid

ceu(s) available

SHRM

About this session

This presentation explores practical strategies for creating more inclusive workplaces for Deaf and hard of hearing employees. Drawing on extensive experience in employment services, it will address barriers in recruitment, onboarding, communication, accommodations, workplace culture, and retention. Participants will gain practical tools to improve communication access, strengthen employer practices, and build Disability Confidence while creating workplaces where Deaf employees can successfully contribute and advance.

presented by

  • Marisa Hiatt

    Director of Disability and Experience

    Mercy

         

    Marisa Hiatt is the Director of Experience & Inclusion at Mercy, where she leads enterprise strategies focused on disability inclusion, belonging, workforce development, and accessible employment. With more than 15 years of experience in healthcare and human resources, she has developed innovative programs that connect individuals with disabilities to meaningful employment opportunities while advancing inclusive workplace practices. Marisa oversees Mercy's supported employment, pre-employment, and disability inclusion initiatives, helping the organization build sustainable talent pipelines and improve workforce outcomes. She is a national speaker, advocate, and thought leader who regularly collaborates with employers, community organizations, and government partners to advance disability employment and inclusive workplace cultures. Through her work, Mercy has earned national recognition as a leading disability-inclusive employer.

  • Scott Luhrs

    Vocational Rehabilitation Specialist

    Missouri Vocational Rehabilitation

         

    Scott Luhrs is a Business Services Representative with Missouri Vocational Rehabilitation, focused on connecting clients and employers to meaningful employment through a dual-customer approach. He is a certified Workforce Development professional who believes in the power of personal development.